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Complex care services
We Offer a Range of Services to Meet Your Needs
Emergency Breakdown Response
Summary
Our rapid response service is designed for urgent scenarios requiring immediate clinical or care team intervention. We deploy experienced staff within 24–72 hours to stabilise placements, prevent hospital admissions, and relieve system pressure.
Key Features
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Mobilisation of staff in 2+ hours
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Clinical and support teams available nationwide
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Ideal for placement breakdowns or safeguarding escalations
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Maintains safety and stability for patients in crisis
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Short-term intensive support with clinical oversight
Summary
RTC supports timely and safe discharge by placing care teams at the point of exit from hospital. Our wraparound support which utilises our transitional model helps reduce delayed discharges and avoid unnecessary readmissions.
Key Features
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Supports discharge from acute or mental health settings
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Immediate care provision at home or in step-down facilities
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Prevents delays and frees up hospital beds
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Reduces risk of readmission
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Integrated with local health and care plans
Hospital Discharges
Transitional Care Model
Summary
A structured 10–12 week model that supports providers in implementing long-term solutions. Our team delivers care initially, then phases out while provider staff are introduced — all under ongoing clinical guidance.
Key Features
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3-phase pathway: Stabilise → Transition → Handover
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Consistent staffing throughout the process
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Shadowing and mentorship built in
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Post-transition support available
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Designed for sustainability and continuity
Summary
This flexible model allows commissioners and local authorities to trial a provider solution before full adoption. We monitor and assess performance to ensure it meets standards and expectations.
Key Features
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“Try before you commit” commissioning
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Live service testing with real cases
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Real-time performance insights and feedback
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Lower risk for commissioners
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Pathway to long-term provider adoption
Pilot-to-Placement
Contact
K2, Kents Hill Business Park, Timbold Dr, Kents Hill, Milton Keynes MK7 6BZ
01908 062 777
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